Terms & Condition

Last Updated: January 1, 2026

Welcome to Twinkmark. These Terms and Conditions govern your access to and use of our website and services. By accessing our website or using our services, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

1. Definitions

For the purposes of these Terms and Conditions:

Company refers to Twinkmark.

Services refers to all video production, photography, motion graphics, image design, photo editing, and related services provided by Twinkmark.

Client refers to any individual, business, or organization that purchases or requests services from Twinkmark.

Website refers to the official Twinkmark website and all associated pages.

2. Use of the Website

By using this website, you agree that:

You will use the website only for lawful purposes.
You will not use the website in any way that could damage, disable, or impair its functionality.
You will not attempt to gain unauthorized access to any part of the website or its systems.
You will provide accurate and truthful information when contacting us or requesting services.

Twinkmark reserves the right to restrict or terminate access to the website if these terms are violated.

3. Services

Twinkmark provides professional visual production services, including but not limited to:

Professional Video Production
Promotional & Marketing Videos
Motion Graphics & Animation
Product Photography
Wedding Photography
Social Media Image Design
Photo Editing & Retouching

Service details, pricing, and delivery timelines may vary depending on the scope of each project.

4. Payments

All services must be paid for according to the pricing or quotation provided by Twinkmark.

Full or partial payment may be required before project work begins.
Payments must be completed through the payment methods accepted by Twinkmark.
Failure to complete payment may result in project suspension or cancellation.

Twinkmark reserves the right to update pricing at any time without prior notice.

5. Project Delivery

Delivery timelines are estimates and may vary depending on project complexity and client requirements.

Clients are responsible for providing necessary materials, information, and feedback in a timely manner. Delays in client responses may affect project timelines.

Final project files will be delivered according to the agreed format and specifications.

6. Revisions

Most services include a limited number of revisions as specified in the service package.

Additional revisions beyond the included limit may incur extra charges.

Revision requests must be submitted within a reasonable time after delivery.

7. Intellectual Property

Unless otherwise agreed in writing:

Twinkmark retains the right to use completed work for portfolio and promotional purposes.
Clients receive the rights to use the final delivered content for their intended purpose after full payment.

Clients must ensure that any materials they provide (logos, images, music, etc.) do not violate copyright laws.

8. Cancellation

Clients may cancel services before project work begins.

If a project has already started, cancellation may be subject to partial charges based on the work completed.

Specific cancellation policies may apply depending on the type of service.

9. Limitation of Liability

Twinkmark shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

While we strive to deliver high-quality results, Twinkmark cannot guarantee specific business outcomes from the use of visual content created.

10. Third-Party Services

Our website or services may include links or integrations with third-party platforms or services.

Twinkmark is not responsible for the policies, content, or practices of these third-party services.

11. Changes to Terms

Twinkmark reserves the right to update or modify these Terms and Conditions at any time.

Any changes will be posted on this page with an updated revision date.

Continued use of our website or services after changes are posted indicates acceptance of the revised terms.

12. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable international commercial laws.

Any disputes arising from these terms shall be resolved through appropriate legal procedures.

13. Contact Information

If you have any questions regarding these Terms and Conditions, you may contact us:

Twinkmark

Email: contact@twinkmark.com
Phone: +1 (000) 000-0000
Address:
123 Creative Avenue
New York, NY 10001
United States